Le Mirage Lodge & Spa, NA
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PURPOSE OF THE POSITION:
To ensure the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources.
QUALIFICATIONS & EXPERIENCE:
- Diploma in Hospitality Management
- Minimum of 3 years’ Housekeeping/laundry experience in a 4- or 5-star hotel/lodge environment.
- Computer Literacy
KEY ACCOUNTABILITIES:
- Coordinate housekeeping employees to inspect assigned areas and to ensure standards are maintained.
- Maintain cleanliness and upkeep of all the guest rooms and public spaces.
- Oversee daily operation in maintaining the maintenance/sanitation of the guest rooms, public areas.
- Supervise the laundry operations and process.
- Supervise the daily operations of the housekeeping employees, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
- Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
- Revenue Control, own the housekeeping department’s financial performance and long-term sustainability.
- Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies.
- Maintain regular on the job training for employees, with particular emphasis on personal hygiene and appearance, productivity, product knowledge, workflow, service and selling skills, appearance, attitude.
COMPETENCIES REQUIRED:
- Lives the O&L Values
- Leads Growth
- Takes Bold Stands
- Causes Alignment
- Being Authentic
- Inspires Innovation
- Deliver Extraordinary
CLOSING DATE: 21 October 2025
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.
"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."
Requisition ID: 5199
Job Segment:
Housekeeping, Salon, Hospitality