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PURPOSE OF THE POSITION:

Delivering exceptional spa experiences to guests by providing high-quality treatments such as manicures, pedicures and waxing as well as all body treatments such as massage in professional manner while supporting the overall operations of the spa facility.

QUALIFICATIONS & EXPERIENCE:

• Grade 12 and ITEC or CIDESCO certificate in Somatology, Cosmetology or Aesthetician
• A Formal Beauty Therapy Qualifications (Diploma) will be an added advantage
• Minimum 2 years’ beauty therapist experience in a 5- or 4-star hotel or premium spa environment
• Various massage & beauty therapy techniques
• Computer Literacy

KEY ACCOUNTABILITIES:

• Welcoming SPA guests in a warm and welcoming manner
• Responsible for all facials, massages, and all other treatment offerings.
• Explain SPA offerings to guests and make recommendations.
• Record and maintain adequate notes about client visits.
• Maintain the strictest confidentiality of each client.
• Respond to guest emails and telephones in a timely manner.
• Handle guest complaint promptly and in a professional manner.
• Identifies Spa promotions with the General Manager and inform all relevant parties.
• Responsible for monthly Spa Stock take and reporting thereof.
• Responsible for all health and safety requirement of therapy and treatments.
• Ensure hygiene and safety at the SPA
• Consistently implement new spa treatment and products.

CLOSING DATE: 1 September 2026

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5952