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PURPOSE OF THE POSITION:

To assist guests with visits and exploring the Sosusvlei National Park. The tour guide will make special trips with groups of tourists to show them areas of significance, animals and share the history and facts of Sosusvlei National Park.  Maximise sales in these areas and create memorable experiences for guests and do everything in accordance with the operating.

QUALIFICATIONS & EXPERIENCE:

• Certificate in Hospitality and Tourism (Level 3/Level4) or NATH certificate in guiding
• 2 years guiding experience
• Computer Literacy – will be an added advantage
• Knowledge on flora and fauna of the area
• Valid Drivers Licence

KEY ACCOUNTABILITIES:

• Conduct scheduled & guided tours as requested by reservations.
• Create a positive and lasting guest experience and impression of the Lodge Brand according to the Safari and Tour Guide operating standards.
• Responsible for vehicle safety and guest safety by conduct safety briefings.
• Assist in welcoming groups on arrival.
• Maximise sales during check in and during the guests’ stay.
• Assist the reception with attending to guests where necessary.
• Collect feedback from guest after activities and use that to improve the quality of service.
• Inspect vehicles and report all faults to the supervisor.
• Organise and leading tour excursions.
• Responsible for daily vehicle safety checks and cleaning.

COMPETENCIES REQUIRED

• Lives the O&L Values
• Leads Growth
• Takes Bold Stands
• Causes Alignment
• Being Authentic
• Inspires Innovation
• Deliver Extraordinary results

CLOSING DATE: 21 October 2025

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5198