Mokuti Etosha Lodge, NA
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To maintain the retail shop and generate sales by assisting guests in purchasing merchandise, and recommending all products that will yield financial profitability and deliver an excellent guest service.
QUALIFICATIONS & EXPERIENCES
- Grade 12 or Certficate or Diploma in Tourisim & Hospitality, Sales or Marketing
- 2 years experience in a retail shop or Sales experience in the hospitality industry
- knowledge of merchandise, styling, pricing and Inventory Management will be an added advantage
KEY ACCOUNTABILITIES:
- Assist customers in selecting merchandise, suggesting additional items and upselling products.
- Process sales transactions, cashiering, billings and issuing receipts and changes in an efficient and timely manner while maintaining a high level of uest Service.
- Compile a daily sales report on target vs profit generated and submit it to Cost Controller.
- Balance cash registers at the end of each shift and preparing daily sales reports.
- Compile a daily sales report on target vs profit generated and submit it to Cost Controller.
- Maintain knowledge of lodge's products and provide detailed information to guest and assisting them in making informed purchasing decisions
- Contribute to the overall sales targets of the retail shop.
- Assist in conducting inventory and ensuring adequate merchandise supply levels.
- Maintain the stock control, order request and par levels with a day-end report.
- Practice the FIFO (First In, First Out) method to ensure the rotation of stock and minimize waste by selling older inventory first.
- Identify opportunities to enhance sales by recommending strategies for slow-moving products and items nearing expiration, aiming to optimize merchandise turnover and minimize losses.
- Maintain the cleanliness of the retail shop, and required standards of personal hygiene, appearance, and attendance.
- Ensure all guest requests are handled quickly and efficiently.
- Maintain a friendly attitude.
- Ensure that all guests are welcomed as often as possible.
- Maintain eye contact and always acknowledge guests
DUE DATE: 12 NOVEMBER 2025
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.
"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."
Requisition ID: 5268
Job Segment:
Retail Sales, Activities, Retail, Hospitality