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PURPOSE OF THE POSITION:

To uphold the highest standards of cleanliness and presentation across all facets of Midgard Lodge's public areas, ensuring an immaculate and welcoming environment for guests and staff alike.

QUALIFICATIONS & EXPERIENCE:

• Grade 12
• 1 year experience as a public area cleaner in 4* or 5* luxury hotel/lodge environment.
• Knowledge of housekeeping procedures, cleaning techniques, and use of cleaning equipment, linen and chemicals.
• Attention to detail and thoroughness in cleaning.

KEY ACCOUNTABILITIES:

• Ensure cleanliness, hygiene, and sanitation of lobbies, corridors and other public areas ensuring a tidy appearance.
• Clean and maintain various surfaces such as floors, carpets, windows, and furniture using appropriate cleaning equipment and solutions.
• Hand over lost property to the security department, meticulously maintaining a register and ensuring safekeeping until claimed by the rightful owner.
• Follow established cleaning protocols and safety standards to ensure a clean, safe, and hygienic environment for guests.
• Adhere to all regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Report, and where possible handle, cases of accident, fire, theft, loss, damage, or contravention of regulations.
• Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures.
• Maintain equipment and inventory of products as per laid down standards & procedures.
• Utilise correct chemicals and appropriate quantities on specific surfaces following established protocols to guarantee optimal cleanliness and safety.
• Maintain a stock of room supplies, such as toiletries and linens, and ensure they are replenished as needed.
• Perform periodic deep cleaning tasks such as shampooing carpets, polishing floors, or cleaning windows.
• Address all guest complaints courteously and professionally, providing feedback and escalating issues to management as necessary.

COMPETENCIES REQUIRED

• • Excellent Grooming Standards
  • Interpersonal skills
  • Time Management
  • High standards of cleanliness.
  • Interpersonal skills
  • Excellent customer service orientation.

CLOSING DATE: 21 July 2025

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4937