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PURPOSE OF THE POSITION

To control and facilitate all operational activities within the Foods & Toiletries Department in line with required standards and procedures, with the goal of maximising sales, enhancing customer service, and contributing to overall business profitability.

QUALIFICATIONS & EXPERIENCE

• National Senior Level Certificate (Grade 11/12).
• Minimum 3 years’ experience in a Foods & Toiletries retail environment, including 1 year in a supervisory role.

ADVANTAGEOUS

• Prior supervisory experience in retail.
• Product knowledge: product lifespan, merchandising standards, stock layout, stock rotation.
• SAP / ARCH knowledge, receiving procedures, stock ordering, and people management skills.

KEY ACCOUNTABILITIES

Attainment of Budgeted Results

• Drive sales to achieve monthly turnover and gross profit targets.
• Implement control mechanisms to meet shrinkage and waste targets.
• Prepare and coordinate stock take activities, including variance resolution.

Stock Management & Merchandising

• Oversee stock rotation, stock levels and expired stock control.
• Place and receive orders timeously while following receiving procedures.
• Maintain range availability and implement planograms.
• Apply and monitor QDVP4 standards.
• Conduct mule trains and manage Inter-Departmental Transfers (IDT).

Housekeeping, Health & Safety

• Ensure housekeeping standards are consistently adhered to.
• Monitor hygiene and food safety practices across the department.
• Check cooler and fridge temperatures daily.
• Ensure equipment is cleaned, serviced and safely switched off at close of business.

People Management & Leadership

• Supervise and guide department staff to achieve operational excellence.
• Manage staff performance, provide coaching, and facilitate training.
• Schedule weekly work hours, manage overtime, and approve leave.
• Ensure staff adhere to company dress code and hygiene standards.
• Conduct recruitment, selection, discipline, and policy communication.

General & Ad Hoc Duties

• Maintain confidentiality of company documents and trade secrets.
• Attend required meetings, training, workshops and seminars.
• Provide relief in other areas during absences or high-demand periods.
• Ensure compliance with company policies and procedures at all times.

Location: Ondangwa
Closing Date: 13 March 2026
Employment Type: Permanent

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5516