Your dream job could be just a few clicks away. Start the process by creating your candidate profile. Once your profile is created, navigate to the desired opportunity and apply.

PURPOSE OF THE POSITION

To lead and oversee the day-to-day operations of the frontline department, ensuring that every customer interaction reflects our commitment to service excellence. By upholding our operational standards and empowering your team to perform at their best, you will play a key role in delivering an exceptional in-store experience and contributing to the store’s overall profitability and success.

QUALIFICATIONS & EXPERIENCE

• National Senior Level Certificate.
• At least 3 years advanced Frontline experience in a retail environment.

KEY ACCOUNTABILITIES

• Championing Accuracy and Compliance: Oversee all cashier transactions, ensuring alignment with our policies and procedures to maintain operational integrity and trust.

• Empowering the Team: Ensure all cashier staff are equipped with the necessary tools and float to deliver seamless service throughout the day.

• Supporting with Care: Assist with end-of-day cash-ups and physical counting to ensure transparency and accuracy.

• Ensuring Daily Accountability: Review and sign off daily banking of all collected cash, reinforcing our commitment to financial responsibility.

• Elevating Customer Experience: Drive prompt, friendly, and effective service, resolving customer queries with professionalism and empathy.

• Maintaining Excellence: Ensure all customer-facing areas are clean, tidy, and hygienic at close of business—reflecting our high standards of presentation and care.

• Fostering Continuous Learning: Regularly communicate policies, procedures, and best practices to both new and current team members, building a culture of clarity and excellence.

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5007