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LOCATION: STRAND HOTEL SWAKOPMUND

GRADE: A3

POSITIONS AVAILABLE: 3

PURPOSE OF THE POSITION:

To provide and support laundry services required by guests, internal outlets and outsource laundry whilst maintaining the highest possible standards. Responsible for the safety and quality transport of linen, uniforms, and internal outlets linen from the hotel to the offside laundry.

QUALIFICATIONS & EXPERIENCE:

• Minimum Grade 12
• Minimum of 1 year of housekeeping or laundry experience in a hotel and lodge, 
• Operating industrial laundry equipment.
• Valid Driver’s License Code B and PDP.
• Operating industrial laundry equipment

KEY ACCOUNTABILITIES:

• Demonstrates service values of being warm, welcoming, caring, friendly, and helpful to all guests.
• Identify linen or uniforms that require repair or special treatment and facilitate immediate action through tailors or laundry supervisors.
• Ensure timely delivery of linen and other items to and from the hotel.
• Receive, sort, and double check the condition of all incoming and outgoing linen and uniforms before storage and issuance.
• Perform maintenance and upkeep of the assigned vehicle and ensure road worthiness. 
• Hand over lost property to the security department, maintain a register, and ensure the safekeeping of items until claimed and returned.
• Retrieve laundry and dry-cleaning bags from guest rooms, ensuring accurate guest names, room numbers, and listed laundry pieces.
• Conduct thorough checks on garments, care labels, and fabric conditions both before and after washing and dry cleaning.
• Ensure that hygiene standards are adhered to at all times & disinfect the treatment surfaces & equipment.
• Accurately document linen and item movement using control sheets for incoming and outgoing hotel supplies.
• Log daily trips, track mileage, and monitor petrol consumption in the drivers’ logbook.
• Support stocktaking efforts upon request.
• Constantly monitor and check the quality-of-service delivery towards the guests and make sure the processes are speaking to the brand and the provided quality guideline.
• Live the breakthrough behaviors, values, and culture and O&L Persona

CLOSING DATE: 26 MARCH 2025

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4649