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PURPOSE

To provide a seamless, friendly, and professional service experience by taking orders, serving food and beverages, and ensuring customer satisfaction, contributing to overall store profitability.

QUALIFICATIONS & EXPERIENCE

• National Senior Level Certificate
• Relevant experience in a café, restaurant, or customer service environment

ADVANTAGEOUS

• Experience as a waiter/waitress
• Hospitality or catering training
• POS (till system) knowledge

KEY RESPONSIBILITIES

Customer Service & Hospitality

• Welcome and engage customers in a friendly and professional manner
• Take food and beverage orders accurately
• Provide menu recommendations and product knowledge
• Ensure customers are satisfied throughout their visit

 Service Delivery

• Serve food and beverages according to standards
• Communicate orders clearly with kitchen staff
• Ensure timely service and follow up on customer needs

Table Management & Housekeeping

• Prepare and set tables
• Clear and clean tables after service
• Maintain cleanliness and presentation of the café

Cash Handling & Operations

• Process customer payments
• Perform daily cash-ups according to procedures
• Participate in stocktakes and operational tasks

Closing Date: 18 June 2026

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5760