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Grade: C3 

Department: Centre of Excellence 

Line Manager: Johan Steenkamp 

PURPOSE OF POSITION

Manage and maintain the O&L Group Applications by performing Analysis, Development and Administration. Engaging with business units, functional support and service providers; Researching and implementing technological solutions to improve Application efficiency; Maintaining application governance as per guidance from various stakeholders.
Identify learning gaps and develop interactive learning content and training material for O&L Group Applications and provide training to O&L Group’s users.

QUALIFICATIONS, EXPERIENCE & SKILLS

• A 3-year B Tech or BSc degree in Information Technology. 
• 1 year experience in information systems support or development environment.
• Microsoft Power Platform
• Microsoft SharePoint Online
• User Training & Learning Management Systems

• Ability to work independently, prioritise effectively providing pragmatic, solutions focused advice.

KEY RESPONSIBILITIES

Maintain “Select” Business & Office Applications

• Ensure best business value by developing, administrating and supporting the assigned Microsoft Business & Office applications; (SharePoint Online).
• Ensure that frequent User and access management is completed on supported Applications
• Engage with internal and external service providers for technical support as and when required.
• Research and implement technological innovations to ensure maximum value is achieved from SharePoint.
• Maintain governance by following IT policies and procedures.
• Prepare and provide adequate End user training on SharePoint.
• Analyse current business processes, workflows, and procedures to provide value with the SharePoint.
• Contribute to strategic planning and development of application roadmaps, aligning them with business goals and objectives.

Power Platform (Power Apps, Power Automate)

• Analyse current business process, workflows, and procedures to improve areas.
• Research and implement technological innovations to ensure maximum value is achieved with the Power Platform
• Design, develop and maintain automated processes, workflows and procedures using Microsoft Power Platform ( Power Automate, PowerApps)
• Collaborating with System administrators, developers, and stakeholders to ensure successful delivery of automated solutions.
• Maintain governance by following IT policies and procedures.
• Provide and ensure End user training.

Third-party business application Support (DocIT, Minute Tool, etc)

• Assist the Business in ensuring best business value by administrating and supporting the assigned third-party business applications.
• Engage with internal and external service providers for technical support as and when required.
• Research and implement technological innovations to ensure maximum value is achieved with the Application infrastructure.
• Maintain governance by following IT policies and procedures.
• Ensure that frequent User and access management is completed on supported Business Applications
• Prepare and provide adequate End user training on Business Systems.

User Training

• Develop training courses and material that will assist user to gain the required knowledge to efficiently make use of the different Business Applications.
• Configure content on LMS by creating SCORM packages ensuring proper functionality and availability according to intake schedule.
• Coordinate learner enrolments, monitor course progress, support learners with technical or access issues, and generate progress and completion reports to support academic and compliance requirements
• Training should be provided in-person, online and via the O&L Group learning management systems (LMS)
• Engage with process and policy owners to ensure that up-to-date information is presented to the users.
• Determine IT/IS training needs of the O&L Group.
• Measure effectiveness and impact of training.

 O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

    "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5021