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Grade: C5 

Department: PNP Mega Center 

Line Manager: Hester Magdalena Joseph 

PURPOSE OF THE POSITION

To manage the overall operations of the store by applying sound business principles and service excellence to customers and consumers in order to ensure profitability of the store.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree (3 years) / NQF level 7 in Business Administration / Management

OR

• Retail Management or equivalent and at least 5 years’ retail managerial experience

OR

• National Senior Certificate with a minimum of 8 years’ retail experience of which 5 must be at management level.
• Code B Driver’s License.
• Knowledge of budgetary control.

ADVANTAGEOUS

• SAP experience.
• Supermarket experience.

KEY ACCOUNTABILITIES

• Maximize sales turnover and gross profit through best practices.
• Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff.
• Implement and maintain merchandising & QDVP4 standards in store.
• Accountable for the achievement of monthly budgeted targets.
• Maximize Gross Profit’s through effective buy-ins.
• Implement innovative business ideas that result into breakthrough targets.
• Monitor and promote operational and service standards constantly by practicing PnP Service Qualities.
• Attend to customers and their complaints.
• Build and maintain sound relationships with all internal and external stakeholders – partnership.
• Maintain stores’ specific product ranges and product quality as per QDVP4 standards.
• Accountable for stock rotation according to FIFO method.
• See to it that no damaged or expired products are stocked.
• Manage stock levels and dormant stock.
• Manage stock holding days by utilizing roster order.
• Manage stock ordering and monitor delivery of stock.
• Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures.
• Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules.
• Control store wages through appropriately monitoring and approving overtime and hours worked by staff.
• Run an inspection on the floor – Mule train.
• Perform day end functions after cashiers are done.
• Manage the housekeeping of the store and adherence to Food safety audit standards.
• Enforce compliance of the Health & Safety policy to all staff members and internal visitors.
• Conduct health and safety inspections on a daily basis and report monthly to Regional Manager and Support Office.

SKILLS AND ATTRIBUTES

• Assertive communication
• Analytical ability /Business Analysis
• Attention to detail
• Planning and organizing skills
• Sound Numerical Knowledge
• Leadership ability
• Influencing skills

Closing Date: 25 March 2025

Located: Mega Centre

Type: Permanent

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.